If the city where you would like to have delivery service is not listed, please request a quote.
We require 24-hour notice for all orders placed. Catering must be placed 5 days in advance of the day needed.
Pick Up Policies: Pickup hours are from 11 a.m. to 7 p.m. Tuesday - Sunday. Orders must be paid in advance, by 7 a.m. the day the order will be picked up.
Pies not picked up the day and time the customer selected will not be refunded or given in-store credit.
Delivery Policies: Delivery hours are from 11 a.m. to 7 p.m. Tuesday - Sunday. The order must be paid by 7 a.m. the day the order is to be delivered. Pie sisters cannot guarantee delivery if we are provided with an incorrect address. We do not require a signature upon receipt of any delivery order; however, due to the perishable nature of our product, it is best for someone to be present to receive the delivery.
Return Policies: We take pride in our Pies. If you are unsatisfied with your Pies, we require that you please return your Pies to us within 24 hours of receiving it. All refunds given will be put on in-store credit only, to be used at a future date.
*We must receive the Pies back in order for a full refund to be received via in-store credit. NO CASH REFUNDS WILL BE GIVEN.
– Each pie is handcrafted and requires special attention in order to provide the best possible product; therefore, please be sure your order is correct before placing it. Changes may be made with a 24-hour notice. NO REFUNDS OR STORE CREDIT
Pie Plate Returned: $2 back.
Cancellation Rules: All orders canceled within 24 hours prior to delivery or pick up time will be refunded for 85% of the total amount